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Adapting practice management through the pandemic and beyond

Clinic to Cloud
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Practice Management
When you are looking to recruit a Practice Manager or medical administrative staff, the recruitment process is often time-consuming and stressful. In …
Cloud and Innovation
There are a number of critical innovations in technology set to enable medical practitioners to make more informed decisions and assist patients in ha…
Practice Management
Services Australia recently announced industry changes which requires software providers to be web services ready by 13 March 2022. In this article, C…
Cloud and Innovation
5G is not just a tool to help people ‘better stream or download videos quicker,’ it also has significant implications in helping strengthen the capabi…
Practice Management
In private surgical practices, pre-operative checklists and post-operative checklists are commonly used by admin staff. It forms an important part of …
Don't miss the latest news, insights and resources

Cloud and Innovation
When choosing between cloud or server-based software, there are a number of factors clinics should consider. Read our guide to why cloud-based softwar…
Cloud and Innovation
What’s the value of a ‘software as a service’ (SaaS) subscription model in healthcare? Ingrid Turner, our Revenue Associate will discuss pricing struc…
Patient Experience
Press Release Pulse+IT 24 March 2021 With the Clinic to Cloud Patient Portal, patients can now use their smartphone to pre-register with a practice, m…
Practice Management, Patient Experience, Business and Finance
Owing partly to regulatory and ethical constraints, it can be difficult to grow your practice in a sustainable and creative fashion… but with overhead…
Clinical Insights
Patient data privacy is one of the crucial elements that we must protect in every practice. To help you learn more about confidentiality laws and heal…
Practice Management, Business and Finance
In this blog article, our Professional Education Manager, Cheryl, shares her insights on how Procedure management is critical to your practice's succe…
Practice Management
Patient engagement is an essential part of patient-centric care and needs to be adopted in every practice, large or small. In this blog article, our P…
Cloud and Innovation
What is ‘contactless healthcare’ and why is it important?
Practice Management
2020 brought significant disruption, additional stress to both doctors and patients and put digital transformation in healthcare in the spotlight. But…
Cloud and Innovation
Value based care is slowly becoming prominent within the Australian healthcare system. It's underlying premise is about ‘handing over the reins’ to th…
Cloud and Innovation
Is the IT system in your health practice slow and unreliable? Are servers crashing and you’re nervous about data security? Chances are you’re on old, …
Clinical Insights
Maintaining robust medical imaging and patient imagery systems is vital for good quality medical care, not only for record-keeping and education but a…
Cloud and Innovation
Medical practitioners are under constant pressure to do more with less: see more patients, improve patient experience, improve workflows and margins, …
Practice Management
A doctor losing their phone, a psychologist leaving their computer on while on a lunch break and a password that's "password", these are all things th…
Cloud and Innovation
It is an exciting time in medicine. Virtual reality, artificial intelligence, APIs, the cloud, smart devices and augmented reality are changing the wa…
Cloud and Innovation
Thousands of letters in healthcare are written and distributed every day, including letters to referral services, letters to referring GPs, letters to…
Business and Finance
Medical practices aim to give the best possible care to their patients, but that's not all they should be thinking about.
Cloud and Innovation
Women are still under-represented in tech across Australia. Latest stats show only 28% of the Australian IT workforce is female, only one in four IT g…
Cloud and Innovation
Thousands of letters in healthcare are written and distributed every day, including letters to referral services, letters to referring GPs, letters to…
Cloud and Innovation
Health is undergoing a significant digital evolution. Interoperability and integration through the cloud are set to revolutionise the way health IT sy…
Patient Experience
For Nicole Cooper, 2017 was going to be a big year, she had just given birth to her son and excelling in her career, little did she know that she was …
Clinical Insights
Obstetric and Gynecology practices are under significant pressure, with fewer patients opting to take out private insurance, and going through the pub…
Cloud and Innovation
There has been a lot of discourse over the past few years as to the rise of AI in healthcare and how predictive analytics can help improve diagnostic …
Cloud and Innovation
Clinic to Cloud surveyed over 200 practitioners and practice managers to uncover the key challenges in private practice today, and how technology can …
Clinical Insights
More medical professionals in private practices are working from home prompting an increase in telehealth services within these privately owned clinic…
Clinical Insights
Australia may be heading into a massive health crisis in the near future, because patients have not been getting their regular checkups and missing ap…
Clinical Insights
The pandemic has taken its toll on everyone, especially those who need continued medical attention.
Practice Management
Practice managers are time-poor, stressed, burnt out and overwhelmed with the sheer volume of administration. At the same time, patient anxiety and st…
Practice Management
Medical practices need to embrace automation and consider various tools to help them throughout their practice from administration to alleviating work…
Practice Management
Everyone's time is precious, but when it comes to a busy medical practice, time is of the essence when you have to manage patients, doctors and everyo…
Practice Management
Practitioners and practice managers in private practice are time-poor, stressed out and burnt out due to the immense pressure COVID-19 has placed on t…
Cloud and Innovation
It’s clear we all have a long way to go to better support both doctors and patients, and as we move further into the fourth wave of technological upta…
Cloud and Innovation
The technological revolution is changing the way humans both behave, work, manage their health and interact with each other, and the pandemic is only …
Clinical Insights
Currently, medical practitioners are under a heightened amount of stress due to the circumstances COVID-19 has brought. Rafic Habib, CEO at Clinic to …
Clinical Insights
New Clinic to Cloud survey reveals COVID-19 causing added burden on an already stretched healthcare system in Australia.
Practice Management
Starting a medical practice brings both excitement and challenges to business owners. However being an ‘owner’ of a practice requires more than being …
Cloud and Innovation, Clinical Insights, Patient Experience
Patient-centred care is critical for optimising health outcomes, particularly as the pandemic continues to increase the pressure to maintain quality p…
Practice Management
Growing a practice against the ever-changing backdrop of COVID-19 requires more than just great practice management, but the right frameworks, systems…
Patient Experience
In this article, we discuss five ways you can enhance clinical and practice processes to deliver quality patient-centred care during the COVID-19 pand…
Clinical Insights
During this moment in history where many of us will be affected personally and professionally, I did not foresee a world where the private specialist …
Cloud and Innovation
There are many lessons that can be drawn from the outbreak of the coronavirus (COVID-19) — learned because in times of crisis we draw from adversity a…
Cloud and Innovation
Staying connected with your patients has never been so important, or more difficult during this unprecedented pandemic. Fortunately, finding new ways …
Cloud and Innovation
Technology is threaded through our lives, influencing the way we interact, solve problems and make decisions. We no longer second guess the necessity …
Business and Finance
This is a guest post by Jenny Massarella, Partnership and Corporate Marketing Manager at Tyro. Efficiency is fundamental for medical practices everywh…
Practice Management
Physicians work long hours, alternating between face-to-face patient consultation and practice administration. How many crucial hours are you losing t…
Patient Experience
We all understand the importance of confidentiality in the healthcare industry, but maintaining a working knowledge of current and projected security …
Patient Experience
The cost of delivering value-based healthcare in Australia is on the rise as a result of patients becoming more confident in demanding personalised, a…
Cloud and Innovation
Data security in healthcare is a widely discussed topic in the Australian media and, with the launch of My Health Record and advancements in informati…
Practice Management
This is a guest post by Alex Hattingh, people and culture expert and the Chief People Officer at Employment Hero. Workplace culture can make or break …
Practice Management
Starting a medical practice is an exciting and rewarding endeavour. This blog is designed to help you navigate the ever-changing Australian medical la…
Business and Finance
Your medical team is integral to the success of your practice. Admin teams at the coalface and patient satisfaction really starts with them. Patient e…
Practice Management
As the number of patients and employees increases in your medical practice, so does the amount of time that needs to be spent on medical management. A…
Business and Finance
Choosing the right medical indemnity insurance is a key decision every practitioner makes during their career. Due to the high stakes nature of the me…
Business and Finance
Tax time seems to creep up every year and if you’re not prepared it can add a time consuming process to your already busy days. For medical practices …
Business and Finance
For ambitious medical practitioners, opening your own practice can be a fulfilling endeavour. It gives you the freedom to define the quality of patien…
Practice Management
Improving efficiency is a core part of how to run a successful medical practice, and putting the right processes in place to enable it is especially i…
Clinical Insights
An effective healthcare system must be flexible enough to adapt to the needs of a changing population. In Australia, life expectancy is 81.5 years – a…
Business and Finance
It's a simple truth that no business can thrive without the people in it. Therefore, employee empowerment and retention should form a vital component …
Business and Finance
As a young fellow or a seasoned practitioner, opening your own medical practice is a compelling aspiration that you want to make a reality. Make no mi…
Clinical Insights
Health industry growth in Australia has become a certainty. Treatment and practice advancements continue to bring the medical community closer to sign…
Cloud and Innovation
As a healthcare professional, you strive to provide your patients with quality, personalised care and empower them to engage in their own healthcare j…
Business and Finance
Thinking about setting up your own medical practice? Without doubt, 2018 is bursting with potential for medical practice owners. We’ve explored the la…
Business and Finance
After many years of hard work, you’re finally reaching the culmination of your medical training and chances are you’re weighing up options for your ne…
Clinical Insights
2018 is ripe with opportunity for multidisciplinary clinics. The growing accessibility of data allows healthcare professionals to create more personal…
Patient Experience
Securing a steady stream of new and returning patients is a crucial part of championing ongoing growth for your clinic. As a society, we are increasin…
Cloud and Innovation
Microsoft Australia hosted their first annual summit in Sydney this week, which I was fortunate enough to attend. Microsoft’s mission to Empower every…
Clinical Insights
Transforming the lives of patients for the better is one of the most rewarding aspects of delivering the highest quality patient care. However, medica…
Business and Finance
Like every business, medical practices face the same challenges of operating profitably while also delivering the highest quality of service. From cas…
Business and Finance
Opening a new medical practice can be fraught with the challenges of servicing today’s dynamic healthcare industry. Despite the challenges, establishi…
Patient Experience
At the heart of a patient centred care model is an empowered patient, equipped with all the information and support necessary to make informed decisio…
Cloud and Innovation
More than ever, technology is causing sweeping changes to the healthcare industry. Less than a decade ago, obtaining key healthcare information such a…
Business and Finance
As a society, we have become heavily reliant on technology across all facets of our daily lives. As the volume of medical information online continues…
Business and Finance
When first starting a medical practice, many practitioners recognise the importance of writing a sound business plan that focuses on delivering immedi…
Patient Experience
‘Customer Experience’ was once considered a buzzword by many businesses. Some considered it to be a passing fad while others were unclear on how to ap…
Clinical Insights
Throughout a clinician's education, most of their training is focused on the medical aspects of their profession. From learning how to treat patients …
Clinical Insights
It’s a well-known fact that physicians work long hours. Combine that with the fast-paced, high stress environment, they often find themselves burning …
Cloud and Innovation
It's hard not to notice the ever increasing growth of healthcare related data in recent years. Despite the numerous advantages of EMRs–improved qualit…
Cloud and Innovation
The Age of Information has changed us all. Unprecedented access to information has transformed the way we think and behave. People are becoming more d…
Practice Management
Medical practices are constantly understaffed and overbooked. Whether you run your own clinic or manage several, you know first hand what it’s like to…
Practice Management
Finding the right practice management software is a major decision. After all, you’re putting your business and your patients personal information in …
Practice Management
Whether you’re opening a practice in the New Year, expanding your team or replacing a leaving staff member, finding the right people is a necessary ch…
Business and Finance
We've recently published an updated version of this article for 2019 - you can read it here. The good news — 2017 offers big things for ambitious prac…
Cloud and Innovation
Everyone can agree on the benefits of electronic health records to reduce the administrative burden and the potential for errors — in fact, the digita…
Patient Experience
Whether it’s a quick checkup or a long term treatment, every patient comes to your door looking for more than simply medical expertise — they’re seeki…
Clinical Insights
There’s never a dull moment in the day of an oncology clinic — you’re at the forefront of helping patients navigate the daunting and painful waters of…
Cloud and Innovation
The innovations that could change medicine are emerging in waves, and it’s reason enough for medical practitioners worldwide to celebrate. The way we …
Practice Management
With so many management tasks to complete at a practice day to day, feeling overwhelmed is understandable, but there are positive steps you can take t…
Cloud and Innovation
So here we are at the Commonwealth Medical Association conference in Colombo, with over 1000 people here all eager to either help transform healthcare…
Patient Experience
Patient no shows and last minute cancellations come with a big price tag for busy practices. Practitioners spend precious time ineffectively and, at t…
Cloud and Innovation
As Summer edges closer, a new swarm of people flood the treadmills, aerobics classes and weight machines of local gyms. Joining a gym is largely popul…
Cloud and Innovation
Under Australian law, your practice’s obligations to patient care extends further than your physical practice — it includes the way you care for their…
Patient Experience
Whether it’s the first time or the fifth, pregnancy can be an overwhelming experience for everyone. This is the time when having a trusted obstetricia…
Cloud and Innovation
I must admit I haven't seen true cloud system like Clinic to Cloud. This system is revolutionising digital health and how clinicians communicate with …
Clinical Insights
The Tech world is busy creating tools and software for the healthcare sector and the healthcare professional to enable them to provide better care and…
Cloud and Innovation
Firstly thank you for many good wishes for my two years anniversary as CEO of Clinic To Cloud. It's a nice way to start the day on a professional leve…
Cloud and Innovation
While the speciality may vary, practices of all sizes across Australia are turning to the cloud to run their business. With the launch of Clinic to Cl…
Business and Finance
You might be wondering why this picture. Ok, it is a little party oriented but last night the team, well some of the Sydney team, celebrated in a slig…
Business and Finance
Creating, building, owning and running a business is a chain of events that form the company. It is an ecosystem that combines products and services a…
Cloud and Innovation
We all know that patient privacy is fundamental to building trust, but as more & more patient data becomes digitised the need to protect and prese…
Cloud and Innovation
In order to clearly recognise the benefits of our Cloud based Electronic Medical Records System, Clinic to Cloud understands the need to gain full con…
Practice Management
(Clinic to Cloud at The Royal Australian and New Zealand College of Obstetricians and Gynaecologists event demonstrating the various tools of mobility…
Business and Finance
Ask any CEO or executive and they will probably tell you that, one of the most challenging functions for any business is change management. Change cre…
Clinical Insights
The health sector is a 17-year passion of mine that I find not only challenging and exciting but also personally rewarding when you know you are contr…
Patient Experience
At the heart of great patient outcomes is the ability to develop, deliver & nurture meaningful, connected conversations with patients. However, on…
Practice Management
There is no denying that the life of a doctor is a busy one. As Dr Joseph Sgroi (Obstetrician, Gynaecologist and Fertility Specialist) rightly says: “…
Patient Experience
There has never been a more exciting time to be practicing medicine than right now. The technological advances made in recent times has transformed th…
Cloud and Innovation
As an extra layer of protection from today all Clinic to Cloud users will have the ability to enable two factor authentication.
Business and Finance
As a business owner and entrepreneur one must always look for advise and counsel on how to improve and grow as well as the regular sanity check on whe…
Clinical Insights
“The best things in the world should be easy to use and difficult to master” Nolan Bushnell – The inventor of Atari Real estate in Sydney has been and…
Clinical Insights
The true benefit of an EHR is in it's ability to access and share medical information in order to improve clinical outcomes for patients. This was rec…
Cloud and Innovation
We hit the road around 4pm on Friday for some team building and bonding as well as our annual strategy and ideas forum.
Practice Management
I was at a bakery recently that made amazing bread and spoke to the owner for a little. Bakeries hold a special place with me, growing up, my parents …
Cloud and Innovation
In 2016 there are more and more cloud offerings available to consumers and business from internet banking, to shopping, to Netflix and other forms of …
Cloud and Innovation
As I sit here and write this, it is amazing to think that there are vendors still operating in 2016 that lock your data and charge you a fee to unlock…
Practice Management
I have been in the healthcare space long enough to have a high level view of the complexities involved in doctoring and providing a high quality of pa…
Cloud and Innovation
The advent of the Dictaphone at the turn of the 20th century was a huge step forward in technology – everyone from journalists to doctors benefited fr…
Cloud and Innovation
Imagine filling out personal details on your mobile phone on the way to the doctor. Imagine any doctor then already knowing your patient history and b…
Cloud and Innovation
How many minutes a day would you as a Healthcare Professional, spend on simple administrative tasks? How many hours per week? Per month? It’s frighten…
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