Technology is threaded through our lives, influencing the way we interact, solve problems and make decisions. We no longer second guess the necessity of developments, ensuring our smartphones, computers, home assistants (Alexa and Google Home) and gaming consoles are up-to-date. We expect our hardware and software to perform around the clock, rising to the challenge of making our busy lives easier.
This is a guest post by Jenny Massarella, Partnership and Corporate Marketing Manager at Tyro.
Efficiency is fundamental for medical practices everywhere. Streamlined processes mean you can spend more time with your patients, and not lose valuable hours doing administration work. In fact, how you process payments is key, since it can directly affect your productivity, cash flow and customer experience. There’s a lot at stake!
Physicians work long hours, alternating between face-to-face patient consultation and practice administration. How many crucial hours are you losing to tasks that could be easily automated?
The cost of delivering value-based healthcare in Australia is on the rise as a result of patients becoming more confident in demanding personalised, affordable services from local clinics. As such, physicians and clinics need to look for new strategies to ensure the continued viability of their organisations by turning to patient care models that increase efficiency and ultimately relieve pressure on their bottom line.
Data security in healthcare is a widely discussed topic in the Australian media and, with the launch of My Health Record and advancements in information being stored digitally, as healthcare professionals, we are becoming increasingly cautious in order to protect the data of our employees and patients.
This is a guest post by Alex Hattingh, people and culture expert and the Chief People Officer at Employment Hero.
Workplace culture can make or break a business. There is a volume of research that shows a great work culture can lead to improved employee engagement.
Employee engagement impacts retention, productivity and the way your teams treat your customers, in this case, your patients. A happy staff member will go above and beyond for patients, flag potential issues early and always be looking to innovate and make the practice better.
Starting a medical practice is an exciting and rewarding endeavour. This blog is designed to help you navigate the ever-changing Australian medical landscape whilst setting up your own business. In order for you to be the best clinician you can be, it is important to have the business aspects under control; we call this “practice fitness”.
Your medical team is integral to the success of your practice. Admin teams at the coalface and patient satisfaction really starts with them. Patient engagement should be part of their KPIs and how you define that sets the tone for patient loyalty. An empowered team is one of the key drivers of growth in your clinic, so how can you help them reach their potential – and grow your business at the same time?
Opening your own medical practice is a rewarding endeavour. As a new business owner, you'll need to establish efficient processes and smart finances. This practical guide aims to streamline your operations and simplify your finances, from day one.