Clinic to Cloud drives patient engagement with its revamped Patient Portal

Press Release Pulse+IT 24 March 2021

With the Clinic to Cloud Patient Portal, patients can now use their smartphone to pre-register with a practice, manage bookings, access test results and much more.

 

Leading Clinical and Practice Management Software provider, Clinic to Cloud, has revamped its popular Patient Portal, allowing practices to create more transparency and drive a streamlined patient experience both in the practice and remotely. 


Patient engagement is emerging as one of the most important aspects of a medical practice, as the world transitions to the consumerisation of healthcare. Patients can now use their smartphone to pre-register with a practice, manage bookings, access test results and much more, in an effort to create efficiencies at the front desk and a contactless environment for both patients and practice staff.

With more patients and practitioners needing access to health care and health information remotely, Clinic to Cloud’s Patient Portal has been enabled for any device and is now able to be used on tablets, most browsers, and smartphones.

The infrastructure in the back-end of the Portal has been updated to ensure security, and the Portal also has a new, streamlined look and feel for ease of use.

The Portal gives patients the ability to book, confirm and reschedule appointments within practice guidelines, reducing patient no-shows and lost revenue, and maximising workflows and practice efficiency.

 

The Patient Portal ensures:

  • Patients can make appointments, view approved results from pathology and imaging investigations, see fee estimates, invoices, and upload referrals.
  • Patients are taken from referral to receipt, all through cloud technology.
  • A contactless patient administration experience.
  • Patients are empowered to access their clinical information, fill registration forms, upload referrals, receive check-up reminders, and manage appointments, all through the one secure and safe portal. 
  • Patients receive recalls and check up reminders to help reduce no-shows and boost continuity of care.

Clinic to Cloud, a cloud-based medical software, supports over 7,200 healthcare professionals who service 3.66 million patients.

CEO of Clinic to Cloud, Rafic Habib, says patient engagement is an important offering in which Clinic to Cloud has always supported its customers. “The demand from our customers for more features particularly grew in 2020 during and post the pandemic, as doctors and patients were looking for continuity of care in a safe way,” he says.

“The updates to the Patient Portal ensure practitioners can increase patient engagement in a world where more healthcare transactions are occurring online. Doctors and practice staff have experienced a higher administrative burden during the pandemic, and unless we continue to innovate in this space as we have, the burden will continue. In the meantime, patients are wanting a higher level of transparency from online providers.

“I am very proud of the incredible effort my team has put in in the Portal’s new look and feel making it easier to use, more streamlined, and intuitive. This also assists practices to manage administration more efficiently and cost-effectively. 

“We have an incredibly passionate team of people, who work tirelessly to offer the best solutions for clinicians and practice staff. We are constantly listening to our customers and providing solutions and upgrades based on their feedback, in order to keep creating efficiencies.”

 

This announcement was reported by Kate McDonald at Pulse+IT.

 

For more information on Clinic to Cloud and how it can help increase patient engagement click here or contact us today.

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Rafic Habib
Rafic Habib is the Founder and CEO of Clinic to Cloud. Rafic has spent almost two decades in the healthcare technology industry and has a unique appreciation for the level of pressure and intensity the sector falls under in both private and public practice. Rafic identified the opportunity to leverage technology to optimise practice operations, improve patient experiences and improve the financial performances of clinics.
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