This is a guest post by Jenny Massarella, Partnership and Corporate Marketing Manager at Tyro.
Efficiency is fundamental for medical practices everywhere. Streamlined processes mean you can spend more time with your patients, and not lose valuable hours doing administration work. In fact, how you process payments is key, since it can directly affect your productivity, cash flow and customer experience. There’s a lot at stake!
So here we are at the Commonwealth Medical Association conference in Colombo, with over 1000 people here all eager to either help transform healthcare or learn how others are doing it.
The best part is that the appetite to learn and adopt the latest and greatest technology that can help optimise the professional is lot more than it was only 2-3 years ago. I would like to share with you how we told our patient journey story.
Creating, building, owning and running a business is a chain of events that form the company. It is an ecosystem that combines products and services around a team of skilled people to deliver them. Traditionally, your offerings are reliant on the acceptance of your clients and their willingness to purchase or consume them, trading 101 you would think, which dates back to my ancestors the Phoenicians 6000 BC.
Ask any CEO or executive and they will probably tell you that, one of the most challenging functions for any business is change management. Change creates uncertainty and fear and as a result it makes many people uneasy. Many larger company invest a great deal in change management and training and many often will admit that it was one of the areas they under estimated when delivering a project.
At the heart of great patient outcomes is the ability to develop, deliver & nurture meaningful, connected conversations with patients.
However, on a busy day in the clinic, it’s easy to get caught up in the rush, putting pressure to reach a swift diagnosis and treatment plan and move onto the next patient.
The good news is that advancements in tech-mobility mean patient care can stretch beyond the standard 15-minute consultation and being desk bound is becoming a challenge of the past.
How many minutes a day would you as a Healthcare Professional, spend on simple administrative tasks? How many hours per week? Per month? It’s frightening to extrapolate and realise just how many hours of your billable time is spent on simple but essential tasks like data entry. Additional to your time, it’s likely that your practice would employ a number of support staff whose primary roles are administrative jobs like filling in forms and filing paperwork. That’s a lot of man-hours adding up to a huge financial cost to your practice - and an inefficient use of your time.
Opening your own medical practice is a rewarding endeavour. As a new business owner, you'll need to establish efficient processes and smart finances. This practical guide aims to streamline your operations and simplify your finances, from day one.