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Business leadership

Business & Leadership

Are your medical staff reaching their potential? Use these tips to measure and improve their financial performance

Your medical team is integral to the success of your practice. Admin teams at the coalface and patient satisfaction really starts with them. Patient engagement should be part of their KPIs and how you define that sets the tone for patient loyalty. An empowered team is one of the key drivers of growth in your clinic, so how can you help them reach their potential – and grow your business at the same time?

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Business & Leadership

Finding the right one: 12 questions to ensure you hire the right practice manager

As the number of patients and employees increases in your medical practice, so does the amount of time that needs to be spent on medical management. As your practice grows, you also need to invest in more resources on the operational side.

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Business & Leadership

Your medical practice's secret to success: The 4 essentials of a profitable business plan

As a young fellow or a seasoned practitioner, opening your own medical practice is a compelling aspiration that you want to make a reality. Make no mistake: being a great doctor is not enough to create a successful business. Today’s medical practice owners must blend business know-how with their medical expertise to champion a profitable organisation around their unique vision.

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Patient Experience

Staying ahead of the curve: 3 insights to accelerate organisational growth

Strong industry growth and a constantly changing digital landscape are two realities we face in healthcare. Everything from advancements in medical technologies to an ever-growing workforce and policy reform are on our horizon. Therefore, pioneering organisational growth in 2018 (and beyond) requires deep strategic planning for healthcare leaders.

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Patient Experience

Scale your IT risk and governance strategy: 3 essentials for success

As a healthcare professional, you strive to provide your patients with quality, personalised care and empower them to engage in their own healthcare journey. However, the daily operational pressures and the unique needs of every patient means navigating patient care can be fraught with risk. 

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Patient Experience

Champions of change: How to manage change in a multi-disciplinary clinic

2018 is ripe with opportunity for multidisciplinary clinics. The growing accessibility of data allows healthcare professionals to create more personalised and positive experiences for patients; however, the changing healthcare landscape also poses several challenges. For healthcare leaders, championing change management is crucial for staying ahead of the curve. We've explored the practical steps you can take in order to future-proof your organisation and pioneer steady growth for years to come.

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Patient Experience

More referrals, more patients: Medical practice essentials for getting discovered online

Securing a steady stream of new and returning patients is a crucial part of championing ongoing growth for your clinic. As a society, we are increasingly turning to the internet to guide our decision making process, whether we’re choosing a doctor or shopping for a new computer. In fact, recent   research shows almost 80% of Australians search for health information online, including seeking out medical professionals.

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Business & Leadership

5 digital marketing strategies for your medical practice website

As a society, we have become heavily reliant on technology across all facets of our daily lives. As the volume of medical information online continues to grow, this translates to patients becoming more reliant on online searches to find health information and healthcare providers. This is part of the bigger shift from healthcare being a purely provider-driven system to becoming a consumer-driven system.

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Business & Leadership

3 reasons your medical practice needs a strategic plan (and how to write one)

When first starting a medical practice, many practitioners recognise the importance of writing a sound business plan that focuses on delivering immediate results; but in the commotion of the day to day, creating an ongoing strategic plan that can serve as a roadmap for growth often gets neglected. This roadmap can help you realise your vision for the clinic and maintain your competitive advantage.

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Opening a medical Practice?

Opening your own medical practice is a rewarding endeavour. As a new business owner, you'll need to establish efficient processes and smart finances. This practical guide aims to streamline your operations and simplify your finances, from day one.

Download the guide