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A startling new survey has confirmed practitioners and practice managers are time-poor, stressed and burnt out and overwhelmed with the sheer volume of administration and ‘paperwork.’ At the same time patient anxiety and stress levels are at an all-time high.
Clinic to Cloud’s latest survey, Building a Better Practice Beyond COVID-19, analysed the workflow challenges of over 200 practitioners and practice managers to uncover the key pain points for practices since the pandemic hit.
So how can practice managers optimise their workflow while minimising risk, now and beyond COVID-19?
Kenna is the Business Manager at Ear Nose Throat Newcastle and has been in the role since it’s opening in 2016. She oversees the busy practice which is complemented by Nurse and Audiology services. She is also Co-Founder of Australian Doctor’s Spouse Network, Editor of the podcast series ENT Expert Opinion, and Publicity Officer for the John Hunter Children’s Hospital Kids Club Charity. She attributes her skills at running a busy medical practice and her efficiency to her time in the US Navy and managing 3 children, a husband, a dog and two chickens.