The mission of our Customer Experience Team is to support Clinic to Cloud's goal of making our cloud based software the best in the world. This goal will be met through tireless innovation whilst maintaining a strong focus on measured quality!
Clinic to Cloud can offer you a fantastic opportunity to be part of a cutting edge SaaS product in an amazing team. Our product is a secure, scalable Medical Practice Management Platform that optimizes practice operations, improves financial performance and delivers better patient experiences. And we are at the forefront of the healthcare technology transformation in Australia.
Designed for today's in-demand health professional, we power a mobile-enabled, connected care ecosystem that frees up time to focus on what is most important: the patient. The end user and how they experience their world and our application is key for all workflows and we use a multitude of technologies to support and delight our customers.
Daily we aim to push boundaries and ask the question; "Why?" and "How can we make it SMARTER"?
You'll be working in a collaborative team, building and implementing solutions that deliver real value to our customers within healthcare. You'll be passionate about responsive and accessible design.
As the Customer Support Agent, you will provide our clinicians, practitioners and their staff with Level 1 technical support to enable them to fix issues which ultimately helps them better manage their patient relationships and business operations.
“Being a great place to work is the difference between being a good company and a great company.”
Clare Thompson People and Culture
"It's an exciting time at Clinic to Cloud and our people are the key ingredient to our success".
Rafic Habib CEO
We love individuality and we are looking for fun-loving people people (not a typo!) with high energy, technological aptitude and self-motivation. Your outstanding communication skills, enthusiasm and a love of fast-moving technology-focused environments will tick our boxes. Plus, your desire to be part of a team that is growing.
You will have a minimum of 2+ years in a customer care role and a passion for IT and customer satisfaction. A healthy understanding of the medical or healthcare industry will be an advantage.
In this role, you will...
Benefits and Perks...
If this sounds like the perfect opportunity for you, please apply now Please note that due to the high volume of applications received only short-listed candidates will be contacted.