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Clinic to Cloud Blog

Clare Thompson

Clare Thompson

Clare is a Human Resources professional with over 20 years of experience. Her passion is providing HR solutions for Clinic to Cloud by building HR infrastructure through technology, compliance and people. Prior to working with Clinic to Cloud, Clare held several corporate HR/Recruitment positions in health, beauty and professional services organisations.

Recent Posts by Clare Thompson

Patient Experience

Are your medical staff reaching their potential? Use these tips to measure and improve their financial performance

Your medical team is integral to the success of your practice. Admin teams at the coalface and patient satisfaction really starts with them. Patient engagement should be part of their KPIs and how you define that sets the tone for patient loyalty. An empowered team is one of the key drivers of growth in your clinic, so how can you help them reach their potential – and grow your business at the same time?

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Practice Management

Finding the right one: 12 questions to ensure you hire the right practice manager

As the number of patients and employees increases in your medical practice, so does the amount of time that needs to be spent on medical management. As your practice grows, you also need to invest in more resources on the operational side.

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Patient Experience

Why retention is more important than recruitment for your medical practice success

It's a simple truth that no business can thrive without the people in it. Therefore, employee empowerment and retention should form a vital component of your business plan. You’ve likely seen it before: the hallmarks of high employee turnover in healthcare and beyond encompass high recruiting costs, less-than-ideal productivity and so much lost time. But what makes employees go and what compels them to stay?

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Opening a medical Practice?

Opening your own medical practice is a rewarding endeavour. As a new business owner, you'll need to establish efficient processes and smart finances. This practical guide aims to streamline your operations and simplify your finances, from day one.

Download the guide