Your medical team is integral to the success of your practice. Admin teams at the coalface and patient satisfaction really starts with them. Patient engagement should be part of their KPIs and how you define that sets the tone for patient loyalty. An empowered team is one of the key drivers of growth in your clinic, so how can you help them reach their potential – and grow your business at the same time?
As the number of patients and employees increases in your medical practice, so does the amount of time that needs to be spent on medical management. As your practice grows, you also need to invest in more resources on the operational side.
It's a simple truth that no business can thrive without the people in it. Therefore, employee empowerment and retention should form a vital component of your business plan. You’ve likely seen it before: the hallmarks of high employee turnover in healthcare and beyond encompass high recruiting costs, less-than-ideal productivity and so much lost time. But what makes employees go and what compels them to stay?
Opening your own medical practice is a rewarding endeavour. As a new business owner, you'll need to establish efficient processes and smart finances. This practical guide aims to streamline your operations and simplify your finances, from day one.